Privacy notice

At Tilbox, we value the privacy of our clients. With this privacy notice, we inform you how we handle personal data we get when you visit our website, purchase products, or otherwise use our services. We undertake to protect your data and comply with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR).

The information we collect

When you visit our website, we may collect personal data about you, such as your name, address, e-mail address, telephone number, payment information, and other data you voluntarily provide. We collect this data to process your orders, supply the products and services you require, and to keep you informed of any updates or promotions.

How we use your data

We solely use your personal data for the following purposes:

Processing and delivering your orders.
Communicating with you about your orders, questions, or requests.
Improving our products, services, and online shopping experience.
Personalising your experience in our online store.
Providing you with relevant information or promotions you might be interested in, provided you have given your consent for this.

Sharing of the data

We respect your privacy and do not sell, rent, lease, or share your personal data with third parties, unless this is necessary to perform our services, such as processing payments or shipping products. In such cases, we ensure that these third parties comply with adequate security and privacy standards.

Data security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, theft, or alteration. We use secure connections, data encryption, firewalls, and other advanced security measures to ensure the safety of your data.

Data retention period

We will retain your personal data for as long as necessary to fulfil the purposes for which the data was collected, unless a longer retention period is required or permitted by law.

Your rights

You have the right to access, rectify, update, or have your personal data deleted. You may also object to the use of your data for direct marketing purposes. Should you wish to exercise these rights or have any questions about our privacy practices, please contact us at info@tilbox.com or call +31(0)40 206 86 88.

We reserve the right to update this privacy notice at any time. Any amendments will be published on our website so that you are aware of the information we collect, how we use it, and under which circumstances we disclose it.